Privacy Policy

Last updated: January 2022

Introduction

Team One Media ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website, use our services, or interact with us in any way.

We understand that privacy is important to you, and we take the protection of your personal information seriously. This Privacy Policy applies to all information we collect through our website, mobile applications, and any other channels through which you interact with Team One Media.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our services. By accessing and using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

Information We Collect

Personal Information You Provide

We collect information you provide directly to us, including but not limited to:

  • Contact information (name, email address, phone number, mailing address)
  • Account information (username, password, account preferences)
  • Business information (company name, industry, job title)
  • Payment information (credit card details, billing address)
  • Communications (messages, feedback, support requests)

Automatically Collected Information

When you access our services, we automatically collect certain information about your device and how you interact with our platform:

  • Device information (IP address, browser type, operating system, device identifiers)
  • Usage data (pages visited, time spent, features used, click patterns)
  • Location information (general geographic location based on IP address)
  • Referral information (how you found our website or services)

Information from Third Parties

We may receive information about you from third-party sources, including data providers, marketing partners, and publicly available sources. This information helps us verify your identity, prevent fraud, and enhance our services. We combine this information with other data we collect about you to provide you with more relevant and personalized experiences.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver, maintain, and improve our lead generation platform and related services
  • Communication: To send you service updates, promotional materials, and respond to your inquiries
  • Personalization: To customize your experience and provide recommendations tailored to your preferences
  • Analytics: To understand how users interact with our platform and identify trends to improve our services
  • Security: To detect, prevent, and address fraud, abuse, and other security issues
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Marketing: To conduct marketing campaigns, surveys, and promotional activities with your consent

How We Share Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who provide services on our behalf, including payment processors, hosting providers, and analytics services
  • Business Partners: With partners for joint marketing initiatives or co-branded services, with your consent
  • Legal Requirements: When required by law, court order, or government request, or to protect our legal rights
  • Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assets
  • Your Consent: With your explicit consent or at your direction

We require all third parties to maintain the confidentiality of your information and use it only for the purposes we specify. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device that contain information about your browsing activity. They help us remember your preferences, improve your user experience, and analyze how our website is used.

Types of Cookies We Use

  • Essential Cookies: Required for the basic functionality of our website and services
  • Performance Cookies: Help us understand how you use our website and identify areas for improvement
  • Functional Cookies: Remember your preferences and settings to enhance your experience
  • Marketing Cookies: Track your activity to deliver targeted advertisements and measure campaign effectiveness

Other Tracking Technologies

We may also use other tracking technologies, including web beacons, pixels, and similar technologies, to collect information about your browsing activity and interactions with our services. These technologies help us track conversions, measure campaign performance, and understand user behavior patterns.

Managing Your Cookie Preferences

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. However, blocking cookies may affect your ability to use certain features of our website. You can also opt out of marketing cookies by adjusting your preferences or contacting us directly.

Data Security

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, and destruction. Our security practices include:

  • Encryption of sensitive data in transit and at rest using industry-standard protocols
  • Secure authentication mechanisms including password protection and multi-factor authentication
  • Regular security audits and penetration testing to identify and address vulnerabilities
  • Restricted access to personal information by authorized personnel only
  • Incident response procedures to address any potential data breaches promptly

While we strive to protect your information using reasonable security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you use our services at your own risk.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: You have the right to access and obtain a copy of your personal information
  • Correction: You can request that we correct inaccurate or incomplete information
  • Deletion: You may request deletion of your personal information, subject to certain exceptions
  • Portability: You can request your data in a portable format for transfer to another service
  • Opt-Out: You can opt out of marketing communications and certain data processing activities
  • Withdraw Consent: You can withdraw your consent for data processing at any time

To exercise any of these rights, please contact us using the information provided in the Contact Us section below.

Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this Privacy Policy, and comply with applicable laws. The retention period may vary depending on the type of information and the purpose for which we use it.

For example, we may retain account information for the duration of your relationship with us and for a reasonable period afterward for record-keeping and legal compliance purposes. Marketing information may be retained until you opt out of communications. We will delete or anonymize information when it is no longer needed for the purposes for which we collected it.

Third-Party Links

Our website and services may contain links to third-party websites, applications, and services that are not operated by Team One Media. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your personal information.

Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly and terminate the child's account if applicable.

Parents or guardians who believe their child has provided information to us should contact us immediately at the address provided below. For users between 13 and 18 years old, we provide additional privacy protections as required by applicable laws.

International Data Transfers

Your personal information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. When we transfer information internationally, we implement appropriate safeguards, including standard contractual clauses and adequacy decisions, to protect your information.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than your home country.

GDPR and CCPA Compliance

GDPR (EU Users)

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your personal information based on your consent, contract performance, legal obligations, or legitimate business interests. You have the right to access, correct, delete, restrict processing, and port your data. To exercise these rights or lodge a complaint, please contact us or your local data protection authority.

CCPA (California Users)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, used, and shared; delete personal information; opt-out of the sale of personal information; and not be discriminated against for exercising your rights. To submit a request, please contact us using the information below.

Contact Us

If you have questions about this Privacy Policy, concerns about our privacy practices, or wish to exercise your privacy rights, please contact us:

Team One Media

Privacy Department

General Inquiries:

hello@teamonemedia.com

We will respond to your privacy requests within the timeframe required by applicable law. We may require verification of your identity before processing your request.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy and, if required by applicable law, by sending you a notification or requesting your consent.

Your continued use of our services following the posting of changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.